A question ?
You have a question ? We have the answer
Where do the products come from?
Where do the products come from?
If you're not quite sure which size is right for you, refer to our size guides. They're located on each product page.
What is the delivery delay ?
What is the delivery delay ?
The average delivery time is 8 working days . Some products are handmade and made to order, which leads to this average time. We provide you with a tracking link for your order. Deliveries are free regardless of the amount.
Can I return my product?
Can I return my product?
You have 14 days to return your products to France. You can choose between an exchange or a refund.
What is the payment method?
What is the payment method?
You can pay using your bank card directly with secure payment module on our site.
Can I contact you easily?
Can I contact you easily?
Unlike other sites that are even in French but which you will have difficulty identifying, you can easily contact us by phone from Monday to Friday or via our contact form. We promise to respond to you within 24 working hours (Monday to Friday).
Why buy from Oscar & Plume?
Why buy from Oscar & Plume?
There are many reasons for a safe purchase:
- You can contact us easily even by phone
- Return for 14 days
- Products guaranteed for 2 years
- Deliveries always free
- Often the cheapest